Privacy Policy

Who we are

Our website address is: https://www.bioserendipity.com.

Company name: BioSerendipity, LLC

Location: Elkridge, MD USA 21075

Responsible party: Nancy R. Gough

Contact: ngough @bioserendipity.com

What personal data we collect and why we collect it

Comments

All comments are moderated. When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Visitors to the website can download and extract any location data from images on the website.

Contact forms

Information supplied on the request a quote form is retained. Name and email address supplied for receiving alerts are retained. No personal stored information is shared with third-party services.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Invoice Payments

Information for payments made by credit card are shared with either Stripe or PayPal, depending on the payment option selection. Information for payments made by bank transfer is submitted to the financial institution for payment processing.

Who we share your data with

Data are not shared with third parties with the exception of information needed to process online payments.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have left comments, requested a quote, or signed up to receive alerts, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any stored personal data, except any data we must keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.